When you see something you like, just drop us an email at souldnation@hotmail.com with the item name and description, your email address and contact number. We will get back to you as soon as possible on the availability of your order.
BACKORDERS
If you see something you like but is currently unavailable in your size, you can still drop us an email doing a back order. Depending on demand, we will always order more of a certain piece and emailing us will allow us to keep you updated once new stock arrives.
If you see something you like but is currently unavailable in your size, you can still drop us an email doing a back order. Depending on demand, we will always order more of a certain piece and emailing us will allow us to keep you updated once new stock arrives.
PAYMENT
We accept cash in the case of meet ups for cash and carry delivery. Payment can also be done through POSB or UOB bank transfer within 48 hours of receiving invoice. Payment by PayPal is now available for regional orders as well.
SHIPPING & DELIVERY
Shipping will be done as soon as possible once payment is received. Shipping charges may vary according to order size. For now, kindly ask for shipping fees during order.
We do accept common area meet-ups for cash and carry delivery and transactions.
We accept orders from most Asian countries.
EXCHANGE POLICY
We do not accept exchanges unless item purchased is defective and we do not accept refunds unless exchanged item is out of stock.
Exchanges/Refunds must be done within 14 days of purchase.
We will not accept exchanges/refunds of washed items
TERMS & CONDITIONS
Prices are non-negotiable
We will not be held responsible for any lost shipments or damages to purchased items due to shipping
Kindly always keep transaction receipts as proof of payments.
